Privacy Policy — Design West Mechanical

Last updated: November 2025

At Design West Mechanical, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://designwestmechanical.com or use our services. Please read this policy carefully.

By accessing or using our site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us through forms, phone, or email, we may collect:

• Your name
• Email address
• Phone number
• Physical address
• Project details or service inquiries

b. Non-Personal Information

Automatically collected data when you browse our site, such as:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type and operating system

2. How We Use Your Information

We use your information to:

• Respond to inquiries, service requests, or quotes
• Provide and manage our plumbing and mechanical services
• Improve website functionality and customer experience
• Send service updates, promotions, or appointment reminders (only if you opt in)
• Comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell or rent your personal data. We may share information only in these cases:

• With trusted third-party partners who help operate our website or business (under confidentiality agreements)
• To comply with law enforcement or legal requirements
• To protect the rights, property, or safety of our company, our clients, or others

4. Data Security

We use SSL encryption, secure hosting, and other industry-standard safeguards to protect your data from unauthorized access, alteration, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance browsing experience, track analytics, and customize content.
You can choose to disable cookies through your browser settings, though some parts of the site may not function properly.

6. Your Rights and Choices

You may:

• Request access to, correction of, or deletion of your personal information.
• Opt out of promotional emails at any time by clicking “Unsubscribe.”

7. Links to Other Websites

Our site may include links to external websites (such as review platforms or social media).
We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our services are not directed to anyone under 18. We do not knowingly collect information from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Design West Mechanical
12030 SE 210th St, Kent, WA 98031
(253) 334-3655
info@designwestmechanical.com